Privacy Policy

We are committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform, which offers handmade cosmetics. By using our service, you agree to the terms of this privacy policy.

Information We Collect

We may collect personal information that you provide to us directly when you make a purchase, register on our site, subscribe to newsletters, or contact us. This information may include your name, shipping address, billing address, phone number, and payment information.

We may also collect information automatically as you navigate through our site. This usage data may include your IP address, browser type, operating system, referring URLs, device information, browsing patterns, and how you interact with our service.

Use of Your Information

We use the information we collect for various purposes:

• To process and fulfill your orders and manage your payments.
• To provide, operate, and maintain our online platform.
• To improve, personalize, and expand our service.
• To understand and analyze how you use our service.
• To develop new products, services, features, and functionality.
• To communicate with you, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
• To send you notifications related to your orders or account.
• To find and prevent fraud.

Legal Basis for Processing (if applicable)

We process your personal data based on several legal grounds, including:

• Your consent (e.g., for marketing communications).
• The necessity to perform a contract with you (e.g., processing your order).
• Compliance with legal obligations (e.g., tax and accounting requirements).
• Our legitimate interests (e.g., improving our service, preventing fraud), provided these interests do not override your fundamental rights and freedoms.

Sharing Your Information

We may share your information with third parties in certain situations:

• With service providers: We may share your information with vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• For business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• For legal reasons: We may disclose your information where required to do so by law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
• To protect our rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

We do not sell your personal information.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, or as required by law.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is available in our Cookie Policy (if applicable) or within the settings of your browser or device.

Links to Other Websites

Our service may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have questions or comments about this privacy policy, please contact us at:

Handmade Cosmetics Online Shop
City Centre
Mumbai
India